How Our Terms Apply To Your Transactions
Our terms set out what happens from the moment you register through to the moment you request a withdrawal. Because access depends on local law, the exact wording that applies to your account can shift depending on where you're signing in from — the posture stays
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consistent, but the eligibility clause is always jurisdiction-dependent rather than a blanket promise. When you fund your wallet through Touch 'n Go eWallet, Boost or GrabPay, that transaction is logged against your account and checked during verification; the same applies if you move funds via DuitNow
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or FPX online banking. We don't treat payment method choice as a way around identity checks — whichever wallet you use, the account-matching rule stays the same: the name on your Touch 'n Go eWallet or Boost profile needs to line up with the name on
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your newroll996 account. Disputes over a transaction are handled by going back to the payment trail first, not by guesswork, which is why we ask you to keep your e-wallet receipts until a withdrawal clears. Where a clause in our terms conflicts with local law, the
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local law position takes priority, and we'll tell you plainly if that affects your access. We update this page whenever a payment partner changes a requirement on their end, so the wording you read reflects the live account-matching and verification rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.